Incu. The brand synonymous with collating the best of international and local fashion.  Their stores are an experience that stays with you, and their head office is a frequent feature in design and architecture editorial.

Their ever expanding online store [s] are now recruiting for a Senior eCommerce Manager.  Three stores in total, including sister brands A.P.C and rag & bone.  It's a dream role, in a dream brand.

You'll Love:

• Incu's reputation for company culture precedes them.  They're not only the epitome of cool, they've built a phenomenal culture.
• Staff receive a sizeable clothing allowance. Hello 🤸🏼‍♀️
• This a phenomenal role in a business with an appetite to try & fail quickly, to continually innovate

About the Role 

• Own and optimise the online customer experience from acquisition to conversion to loyalty
• Own digital projects and budgets for maximum return and speed to market
• Lead and grow the eCommerce team of 9, as well as work with 3rd party suppliers for digital marketing
• Analyse data, customer trends and industry progress to identify new opportunities 

About You

• You are an exceptional communicator and people attach themselves to your train - from founders to new team members.  You explain things simply & effortlessly, making it easy for people to buy into the vision.
• You don't believe one size fits all.  You can collaborate to assess what works uniquely for Incu, not making carbon copies of what worked in previous brands.
• You love data and can use tools such as Google Analytics to measure performance and identify new opportunities. You can communicate these findings to leaders in the business. 
• You're not afraid to try new things, iterate quickly & learn from mistakes 

Bonus points if you...

• Know and love Shopify Plus
• Have worked in multi-brand fashion 

Keen to chat? Apply today. Q's? Email emily@esuitetalent.com.au

$150K + Super - upwards if needed

Up to $200K + Super

85-120k

👟 Got a passion for sneakers? This household Australian retail group pounds the paths with millions of Aussies every year - and now they want you to shape what that path looks like!

We have a role ready for someone who thrives on the pace of eComm, doesn't want to be limited by boundaries and can find creative avenues for growth. Better still - we're not talking start up, we're talking a portfolio of four household brands in sporting and performance footwear. We are on the the look out for an eCommerce Manager and a Sports enthusiast?  This one's for you.

You'll love:

• That your portfolio of brands is the testing ground for new technology & innovation in the group. Love trialling new kit? Look no further
• A peer group that's digitally savvy, clever, humble and running at the same pace.  You certainly won't feel like you're the only senior leader championing digital.  This is a business who gets it.
• An abundance of digital resource and a mighty team of legends.
• Joining a group of brands renowned for being at the forefront of eCommerce innovation & omnichannel retail
• A best in class loyalty program helping you gain deep customer insights

Your role will cover:

• Leading the performance of the websites of a very well known and desirable brand 
• Leading a team of 2 as well as leveraging a stellar team of digital marketers to get results
• Driving incremental growth, as well as championing innovation in the business
• Review sales by week by day by promotion to agree future activity ahead of monthly projections.
• Tracking sales performance to budget, projection & LY by promotion and by web metrics and prepare budgets, forecasts and trade estimates as required
• Understanding category performance and providing insights
• Oversee the marketing calendar for EDM and on-site activity in partnership with the Marketing team
• Support eCommerce Coordinator in the product enrichment process and ensure products are pushed live within 48 hours of stock arriving in warehouse
• Oversee merchandising strategy and ensure it is executed online
• Explore opportunities within the marketplace to collaborate with 3rd party sites to assist in meeting trade objectives
• Establishing and building relationship with key partners and departments
• Working with agencies to implement initiatives to drive growth of eCommerce business

We'd love to see in your background:

• Strong financial acumen.  You understand the cost of business & levers to push & pull beyond traffic, conversion & AOV.  You can manage your own pipeline across planning & product delivery.
• You have  3-5 years’ retail inventory management experience
• You have 1-2 years ecommerce operations coordination, preferably in Magento
• You can command a room, present convincingly, and establish credibility quickly.   
• You're happy to get your hands dirty- this is retail after all
• You've lead great eCommerce teams to achieve great things

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

This one's for the biohackers, the passionate life enthusiasts and purpose-lead souls. You're an A-player, a likely Dave Asprey enthusiast (me too) and mushroom tea drinker (also me 🙋🏼‍♀️).  You're not just values aligned, you have the scars of someone who's scaled D2C eComm like nobody else.

We're so over the moon to be partnering with this team -  the ASX listed, Australian made & owned Supplements, Hemp Food & Skin Care brand that's one of Australia's fastest growing brands in the health & wellness space.  But it gets better.  They're launching a second brand, and the quality surpasses anything like it in the space.  Two brands: one established and ASX listed & one at launch phase.

You'll love:

• Working with MD's that have a long history running highly successful businesses, that are deeply passionate product quality and customer experience and believe in the power of high grade supplements to change lives.  These guys have a big, authentic energy, you'll dig it.
• The current team are Melb based, but this role can be delivered from anywhere in Aus, so if you're amongst the masses who just relocated to their dream location still go for it.
• Working in a hugely purpose-lead business, with great founder stories and loads to work with from a content perspective.
• The option for equity. This is for someone who wants to be all in.

A little on you:

• You're entrepreneurial and work well with highly ambitious teams.
• You can profitably scale eCommerce.  Ideally, you've taken a D2C brand from early stages though to 8-9 figures.  
• Experience within health and wellness brands is highly valued, but we're equally interested in similar industries
• You're a strategic thinker with commercial acumen. You know which data is important, you communicate it & act upon it.
• You're obsessed with driving our key metrics (CLTV / CAC), increase brand value, and improve conversion.
• You let the data decide, canning the things that don't work & doubling down on those that do.
• Comfortable managing agencies and 3rd party suppliers.  

Your remit will cover:

• Develop, drive and execute an innovative and ambitious eCommerce plan in alignment with the greater brand marketing plans
• Cultivate an innovative and brand-stylish website that will drive new traffic and deliver a seamless online experience that will turn visitors into customers, whilst maximizing profitability of the online business. These guys are  data-lead, and happy to A/B test everything.
• Ensure the effective day to day running of the eCommerce website, working closely with external tech agencies for ongoing website development to ensure a seamless UI / UX for our customers
• Responsible for online sales targets, P&L, margin and ROAS. Accountable for overall online EBITDA.
  • • Oversee ecommerce platform and development. Lead online updates, enforcing best practice and consistently improving customer journey and UX. 
    • Team Leadership - Manage, develop and empower digital and customer service teams. 
    • CRM & Loyalty – Champion CRM & Loyalty. Guide team data acquisition, data mining and the implementation of a Omnichannel loyalty programme. 
    • Digital Media - Experience managing media agencies and campaigns. Performance media focus. 
    • Data driven insights and actions. Analyse and understand customer data and customer buying behaviour. Develop and execute actionable, localised and personalised strategies to acquire new and drive loyalty with existing customers.  
    • Improve customer experience at every point of their journey – from marketing, to purchasing onsite, to delivery. 
    • Project Management - Implementation of key system updates, ensuring smooth transition from current online platform/systems to new.

If we had you at biohacking, apply today. Q's? Reach out to Yuliya@esuitetalent.com.au

60-70k

100-150k

 Our client is a global market leader in branded solutions for mobile living. They provide premium products and solutions for use in recreation vehicles, pleasure boats, premium cars, outdoor activities as well as for home and professional use to over 100 countries. As pioneer in the mobile living area and all things outdoor, they are also committed to driving sustainability in their market. That means decreasing their environmental footprint- they are on the move to a better tomorrow and are not stopping any time soon! 

Due to their eCommerce growth, they've opened up two spots for a driven eCommerce Coordinator to help them optimise their website and grow eCommerce sales and assist in general admin duties.  Don't miss this opportunity to grow your career with a high growth global brand. 💫

Millions of people around the world use their products - if you love outdoor living and are passionate about growing your digital career, keep reading....

About the Role 

• Manage the website functionality on the factory second outlet on Episerver 
• Update and optimise product pages including photography, descriptions and data
• Optimise the online experience by providing feedback and assistance on user experience and website content 
• Processing sales orders and create sales return orders for customers nationally.
• Coordinate online promotional campaigns including sale pricing and promotional messaging
• Completes market analysis, stock review and stock management
• Provide feedback on competitors pricing and recommend sales activation 
• Resolve any onsite issues based on feedback throughout the business and via customers
• Assist in executing online and offline marketing activities as required
• Providing end-to-end customer service via phone calls, walk-in sales and online enquiries
• Provide support at trade shows, activities supported by DAU on an as-required basis

About You 

• You know the fundamentals of online product management and eCommerce eco-system
• You are familiar with eCommerce platforms and are comfortable executing basic website changes
• You build great relationships, are a great communicator and enjoy being part of a team
• You enjoy solving problems and engage with customers 
• You're self driven, enthusiastic, and really hungry to grow & shape your career in a high growth eCommerce business

Bonus points if you...

• Have online outdoor goods experience
• Are familiar with SEO fundamentals 

Why do we think this is an exciting opportunity? 

• This fast growing outdoor lifestyle brand is on a global leader with their head-office in Sweden  
• Join a business where your input is valued across several department.  You'll never get bored there ✨
• There is no better personal development playground. This is your path to eCommerce pro.
• Awesome team,friendly, like-minded people, super collaborative environment
• Generous staff discounts on a range of their products 

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

70-80k