Welcome home. 🏠 Your new work home that is... 

Our client is a luxury homewares and lifestyle retailer. They've scaled their AU business with soul - evidenced by their continued focus on sustainability, team culture and a tribe of customer champions. They're experiencing a period of hyper growth, and seek the lead of a great Head of Business to continue seeking incremental gains locally, as well as define the roadmap for their US expansion.

This is a role for a career retailer with eCommerce in your bones. You could be heading up an eComm team now, ensuring business goals are met but are seeking the next step where you will marry your stellar eComm knowledge with overall business growth. This is a hands on role, working with a small but mighty team – you will be leading the change both by demonstrated action and delegation. You've lead the charge through hyper growth phases and crave the opportunity to take more ownership over the puzzle.  

You'll love:

• Joining the business whilst their on the cusp of their next phase of growth.  There's all of the US to play for, as well as incremental gains across the AU business to continually grow and delight their customer base.
• Ownership over the growth strategy, and having more of the puzzle than just the onsite experience
• Joining a brand with soul. This business has all the hallmarks of a well loved business, from a continued focus on sustainability to a highly engaged team and a strong emphasis on delighting customers
• Working in a Head Office just 10 minutes from the iconic Burleigh Heads beach

Your role would cover:

• Write and implement the business strategy, allowing you to set the monthly growth agenda, and ensure you and the team have what they need to deliver the forecast whilst maintaining healthy net profit margins
• Weekly and monthly reporting on sales and channel performance and creating action plans to enhance or mitigate trends
• Analysing the scope of opportunity for product portfolio expansion, through to the implementation & launch plan as well as continued brand awareness and sales targets post go-live
• Coordinate operational improvements to ensure Marketing, Warehouse and Customer service are aligned (example: align the product launch calendar to manage stock turns and ensure Warehouse team is ordering adequate stock to meet sales goals, improve shipping and unboxing experience, implement surprise and delight customer strategies to turn them around)
• Be the champion of change to lead the team and the business in the right direction in a fast pace eComm environment
• Owning the roadmap of the expansion into the US
• A continual focus on customer acquisition and retention.
• Be the cheerleader for overall team culture, and recruitment for key Marketing and Customer Service roles.

A little on you:

• You're ready & able to focus on the growth of a business as a whole.
• You've worked in businesses during a hyper growth phase previously, so the pace of change & scale is second nature.
• You’ve worked/had exposure to multiple business functions such as Marketing, Warehouse, Customer Service and Operations.
• You've got a strong focus on sustainability and social responsibility.
• Your team adore you.

Keen to chat? Apply today. Q's? Email emily@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

Very rarely do we see a genuine opportunity to take a leading role in a company at the bleeding edge of innovation, a true pioneer in the Australian digital market. The scope of opportunity is nothing short of incredible.  This is a role for a digital innovator who seeks out and seizes opportunities to break the mould on customer experience, creating world first innovations aided by some incredible tech. 

You'd be entering the business at a pivotal time, partnering with an industry behemoth to link arms in an Australian first, and there's so much to play for. 

This role is newly created to help drive their tremendous business growth and ambitions.  They're a passionate and dynamic team of 🥂 hospitality experts, client advocates, digital marketers and delivery drivers push the envelope for their clients and customers every day. Headquartered in Ultimo where they also house their second* most valuable asset - many of the most remarkable wines from around the world. *second to their team and clients of course.

The rest of their story is yet to be written - they are now on the lookout for Head of Digital Transformation who will champion digital innovations as they move through the next chapter.

About the Role 

• Scale business digitally in ensuring investments in digital platforms align the company's strategy by taking a long-term view of the digital evolution within Australia and industry trends 
• Take the lead on replatforming, transitioning all B2B customers successfully by managing a functional CRM system
• Optimise products and create the best customer experience in gifting in the country 
• Grow customer conversation rates 
• Own digital projects and budgets for maximum return and speed to market
• Manage and grow the eCommerce and digital marketing teams 
• Analyse data, customer trends and industry progress to identify new opportunities and think BIG
• Enhance their innovation and help them get to the next level and take this unique business globally. 

About You

• You have a proven track record of delivering digital innovation within a mature eCommerce business 
• You stay up-to-date with the tech innovation, always seeking ways to maximise it
• You've had experience with a B2B customer lifecycle
• You've worked with enterprise technology.  Bonus points if this includes Magento 2, Dynamics, Salesforce Marketing Cloud
• You are an exceptional communicator who builds relationships easily and has magic powers of influence 
• You love data and can use various analytical tools to measure performance and identify new opportunities.
• You're not afraid to try new things, iterate quickly & learn from mistakes and think BIG 
• You're hands on.  You enjoy thinking strategically but are also not afraid to roll up your sleeves and get things done.

Bonus points if you...

• Are a people-centric person with emotional intelligence
• Thrive on innovative ideas and not afraid to try new business ventures 
• Have worked with well established, well-known brand
• Back yourself. This is your roadmap to own.

Why do we think this is an exciting opportunity? 

• You will be part of the cutting-edge gifting business that has invested heavily into the technology and are very serious about their growth! 
• The entrepreneurial minded atmosphere and a very unique product offering with the intentions of being the best in the world and taking it global
• An established team, brilliant retail network and all the eComm bones - it is set up to explode
• Make it your own- you will have a real opportunity to explore all your crazy innovative ideas and try them out
• The founder of this business is a true entrepreneur and likes to be surrounded by people with entrepreneurial spirit.

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

To be honest... we're having trouble keeping this one quiet 🤫

We're partnering with a fast-growing, omnichannel retailer with a specialisation in ethical jewelry - a leader in the movement away from conflict diamonds. It's time to bring their paid media in-house, and we're looking for a Digital Marketing Specialist to optimise and drive sales from their paid social and search channels across AU, NZ and the US. If you know your way to ROI and back yourself across Google, Facebook and Instagram, this is your chance to shine. 🤍

You'll love:

• The growth story of this unique product in a growing category 
• Joining just as they're launching their new creative & brand strategy 
• The opportunity to grow your career and build a team underneath you as the business grows 
• The potential for big results with big budgets.  They've got fast growth and large order values
• Working with two of the most successful retail founders in Brisbane

About the role:

• Manage the paid social and search campaigns for the AU, US and NZ markets
• Work with high value transactions, with multiple touch points across the attribution model
• Analyse and report on ROAS to senior management and the team

A little on you:

• You have experience managing spends above $20K per month (on one account) as well as high average order values
• You are highly analytical with the ability to identify what is working (and what is not) quickly
• You have a high attention to detail and problem solving as the owner of paid digital channels 
• You love testing and moving fast - you know this world is continually evolving

Keen to chat? Apply today. Q's? Email emily@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

If ever there was a retail company better known for technology & innovation than their product base, it would be these guys.  This multi-award winning, global innovator is investing yet again in their digital presence and customer experience, with the appointment of a Digital Project Coordinator to manage the delivery of global Continuous Improvement initiatives to ensure the smooth resolution of production bugs and delivery of enhancements of projects are in line with business vision. 

This is an amazing opportunity to be a part of their global technology strategy, working with multiple stakeholders across the world to deliver best in class digital solutions.  If you're looking for a business with an appetite for innovation, keep reading.

You'll love:

• Joining a multi-billion dollar award winning business with entreprenuerialism and innovation at it's core
• Working 3 days a week from home, with 2 days in the office to keep the vibe high (jeans & tee office)
• A highly collaborative, goal driven, fast-past team 
• Being accountable for your own success
• Seeing the massive impact marginal % gains can make on a business of this size.  Your input matters.

Once appointed, your remit is to:

• Follow the process for maintaining the global continuous improvement backlog to ensure it is managed consistently 
• Confirm the requirements (including acceptance criteria) for the initiatives, including securing any inputs from global stakeholders
• Communicate the status and result of initiates to stakeholders, including presenting a monthly updates
• Prepare briefs for any initiates and help project manage it while monitoring to stay within allocated budgets 
• Provide clear briefing and directions to he Technology team on CI projects  
• Participate in testing activities to ensure improved online ordering experience is being delivered across 10 regions
• Produce a monthly maintenance summary report to help stakeholders have visibility on and understand the prioritised initiatives

A little on you:

• You have at least 2 years of proven experience in managing and delivering projects on time and within budget 
• You have a good understanding of digital development methodologies and process 
• You have a background working in eCommerce
• You have strong adaptability to deal with working across a variety of digital initiatives across multiple markets
• You're a brilliant communicator who enjoys engaging with peers & stakeholders, and you brief in all parties exceptionally well
• You have excellent analytical and problem-solving skills 

Bonus if you:

• Experienced in user-testing, with experience using user-testing to direct product design decisions.
• Experienced using analytics platforms; including web analytics tools like Google Analytics and AB-testing platforms.

Keen to chat? Apply today. Q's? Email  yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

Want to challenge yourself and learn at a high-growth eCommerce business?

Due to the rapid expansion we are looking for a skilled and passionate Junior Frontend Developer to join this fast-growing eCommerce Australian business. Join a friendly team of fun and hardworking people whose mission is to take the business to the next level by creating a strong online presence and driving business performance through digital solutions.  This is a great opportunity for a Junior Developer to showcase the skills and take the career through learning and implementation to the next level. 

What you’ll be doing:

• Working with a senior developer on multiple eComm projects to enhance the website functionality and usability 
• Custom code for the website, Shopify Apps, the WMS framework, internal interface projects - essentially all facets of a fast paced, high growth eComm business
• Ensuring seamless functionality across browsers and bringing ideas to the table to increase both functionality and experience
• You will be receiving a lot of guidance and support from senior developers whilst also allowing working autonomously to showcase your skills
• Contribute to and plan the long-term strategic Shopify Plus Headless architecture.

About you:

• You are proficient with HTML5, CSS3, JavaScript, JQuery
• You have at least 1 year experience working on eCommerce dev projects
• You have general knowledge of Shopify templating language (Liquid) or any other templating language and customisation 
• You have experience creating responsive designs with smooth interactions 
• You have a good understanding of developing & marinating eCommerce stores  

Why do we think this is an exciting opportunity?

• This client list is FUN, relaxed with the a great social culture who is nothing but serious about their growth
• Well established, structured business, that provides friendly environment, security and support
• Great opportunity to learn more and evolve even further your tech career
• Opportunity to flex your dev muscle - these guys are up for it all! 

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

If ever there was a retailer who could legitimately say they were a tech company, it would be these guys. After bringing some lucky superstars into their team, we're at it again.

This time we're looking for a Senior User Experience Manager to lead the optimisation and enhancement of the customer experience globally. And when we talk global, we're really talking large scale. Ten countries. Highly awarded. More revenue than you could ever count. What a starting point, hey?

This is an amazing opportunity to showcase your leadership skills in global technology strategy, working with stakeholders across the world to deliver best in class digital solutions. If you're looking for a business with an appetite for innovation, keep reading.

You'll love:

• Joining a multi-billion dollar award winning business with entrepreneurship and innovation at the core
• Working 3 days a week from home, with 2 days in the office to keep the vibe high (jeans & tee office)
• A highly collaborative, goal driven, fast-past team 
• Being accountable for your own success
• Seeing the massive impact marginal % gains can make on a business of this size.  Small increments mean significant gains. 

Once appointed, your remit is to:

• Lead the digital user experience design team and identify priorities for customer usability and conversion rate improvement 
• Determine the global A/B testing roadmap, and which priorities are likely to see the largest increase in conversion
• Working with Group Chief Technology Officer to align on Technology solutions and enhancements
• Lead User Experience Manager, UX Design team and couple of developers to build out A/B tests.  
• Drive a better user experience across 10 regions

A little on you:

• You have at least 5+ years experience in a senior digital leadership role within multi-national ecommerce function
• You're an advanced digital analytics user, able to pull insights from GA and Optimizely to inform online priorities
• You have a background working in eCommerce with large volume of online sales 
• You're a brilliant communicator who enjoys engaging with peers & stakeholders, and you brief in dev & design exceptionally well
• You've got experience delivering large-scale digital projects and products.

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

For the camper, the hiker, the adventurer.  Join the team creating memories outdoors. 

We're recruiting a Head of D2C & eCommerce for one of Oceania's biggest businesses in industrial, leisure & outdoor. Their B2B presence is mammoth, and now they're ready to tackle D2C.  Is the person they've been waiting for you? 

Your role will cover:

• Leading the strategic growth and online roadmap for 3 brands across AU & NZ, encompassing all aspects of D2C, from the sites to logistics, freight, headcount, timing, ranges and pricing structures.
• Trade the websites by leading conversion optimisation and promotional calendar
• Leading the marketing and acquisition strategy
• Trial international expansion opportunities (Japan & US) both through 3rd party eComm and direct
• Develop and manage DTC customer service operations

Sound just like the meaty role you've been waiting for? 

You'll also love:

• An A-player culture where ownership and accountability are a given.  This is a role where you get the 'keys to the kingdom'.  What will you do with them?
• Cultural values of fun, freedom and integrity.  
• Feeling aligned in both work & passion.  You get the outdoor lifestyle, because you live it
• Creating something amazing in a well funded, super interesting business
• A work hard + go home on time culture.

We'd love your background to cover:

• Having worked in businesses during early stage online growth
• A breadth of D2C beyond just trading a site, but a knowledge of the ecommerce ecosystem and how all the pieces come together

Keen to chat? Apply today. Q's? Email Emily@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

While many retailers froze during COVID, this retail group exploded with new acquisitions, new stores and phenomenal online sales results. And there's no slowing down. 

This eCommerce Specialist role is for one of the most established brands within the Group and drives a large proportion of the Group's earnings. Working with a team of marketing, product and customer specialists, the eCommerce Specialist is responsible for optimising the on line experience and driving eCommerce sales. The eCommerce Specialist will also work with the wider team to ensure a brilliant omnichannel experience across their stores. A mixture of strong data analysis and "get it done" attitude will be the perfect fit for this exciting role.

Have a read below and get in touch if the shoe fits. 

About the Role 

• Execute website improvements to optimise conversion and increase engagement
• Analyse short term and long term sales activity to identify new opportunities for online growth 
• Develop a creative and strategic plan to capitalise on identified opportunities and industry trends 
• Manage the email strategy and execution for acquisition and retention of customers
• Work closely with marketing, customer and product teams to deliver a superior omnichannel experience

About You

• You have at least 3 years eCommerce store management 
• You know Magento and are comfortable executing website changes
• You love numbers and have experience making data led decision with a platform like Google Analytics 
• You build great relationships, are a great communicator and enjoy being part of a large team
• You are a creative individual with entrepreneurial mind, and you also enjoy getting things done!

Bonus points if you...

• Have online retail footwear experience
• Experience with large omnichannel business 
• A fitness enthusiast 

Why do we think this is an exciting opportunity? 

• This group is a absolutely at the pinnacle of eCommerce and regularly awarded as the online benchmark
• Established brand which is responsible for a huge portion of Group revenue and is instantly recognisable to most customers
• Huge career progression opportunities within the group across brands, digital specialisations and leadership 
• Warm and supportive team with a focus on great work/life balance 

Keen to chat? Apply today. Q's? Email yuliya@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

Emily keeps bugging Nathan for more social content and to write her job ads. Nathan does not have time because he is busy creating a really exciting eCommerce training program. Please help us. 

We are looking for someone to join the growing team at eSuite who is looking to kick start their career with exposure to the best eCommerce businesses and talent in Australia. You'll work with Nathan and Em directly to help us engage our community and helps open up eCommerce opportunities for Australian talent. We've got some really exciting programs in the pipeline and need your help to bring them to life! 

If you love developing content, are organised and looking for an immediate eCommerce network, we want to chat.

You'll love: 

• Working with an energetic team with a results based, no-fuss approach
• Learning daily from founders with deep experience in eCommerce and recruitment
• The scope, and directive, to do business differently. We thrive on fresh ideas.
• Exposure to the best eCommerce businesses and talent in Australia - an instant network
• The mushroom tea (maybe... not a requirement)

About the role:

• Creating and scheduling eSuite content including social media, email and website
• Coordinating and developing eCommerce training programs and events
• Writing eCommerce job ads that are fun and creative
• Coordinating marketing and appreciation activities for our clients
• Developing informative content that adds value to our candidates and clients

A little on you: 

• You know social media and have great ideas around how to engage a community
• You have a knack for the written word. No business speak here please!
• You have run events or programs before with many moving parts
• You have an eye for detail and are proactive in finding solution
• You are looking to kick start your career in marketing, eCommerce, recruitment or all! 

Keen to chat? Apply today. Q's? Email nathan@esuitetalent.com.au

We acknowledge that operating a business in Australia comes at the expense of our environmental footprint, and with the ease of generational privilege.  As such, we pledge 10% of our revenue to the re-empowerment of Indigenous Australians via the National Centre of Indigenous Excellence and Australian environmental conservation via 1% for the Planet.

• You’re lit up by seeing your clients lit up. You flipping love the high of a client that sings your praises on a job well done.
• You have a working knowledge of eCommerce, either through working in online sales or by touching on it in your recruitment career.  We can teach you to recruit, but understanding eCommerce is a leg up in getting credibility from our client base. 
• Your integrity is second to none.
• You’re motivated by personal growth & are an innate self starter.